Frequently Asked Questions
Where do I find the definition for an item? Do you have a glossary?
Click here to open our glossary page.
Looking for information on grains?
Try this link to grainpower.org
Are the mono and diglycerides made from vegetables (plants) or animal sources?
Our mono and diglycerides are from vegetable sources.
Do you use animal products besides milk derived ingredients in your breads? If so, what is the name of the product that you use.
Generally, we do not use any other animal products besides those ingredients derived from milk. However, you will find eggs in a few of our items. Please check the ingredients statement.
Do you produce any gluten free products?
Yes! We are currently offering Franz Gluten Free products at our outlet stores.
How can I order your baked products through the mail?
We are unable to provide mail order service at this time.
What is mold?
Here is a great website that will tell you everything you ever wanted to know about mold and the molding process: http://en.wikipedia.org/wiki/Mold
Are carbohydrates bad for you?
Not all carbohydrates are created equal. Complex carbohydrates have many health benefits. Go to this page "A simple guide to complex carbohydrates." for a complete explanation.
What is a Mediterranean Diet?
The Mediterranean Diet consists primarily of plant foods - whole grain, legumes, nuts, fruits and vegetables. Studies found a decrease of chronic diseases and an increased life expectancy in populations surrounding the Mediterranean Sea.
What is the food pyramid?
The food pyramid is a food guidance system provided by The Center for Nutrition Policy and Promotion, an organization of the U.S. Department of Agriculture. Learn more at www.mypyramid.gov.
I am a vegan and wanted to know if the sodium steroyl lactylate you use is derived from an amimal product?
Our sodium steroyl lactylate is derived from soybean oil, it is not an animal product.
What is a Potato Bun?
The Potato Bun is a hamburger or hot dog bun containing potato flour.
What is the difference between a thrift store, a depot and an outlet?
Thrift stores and outlets are the same thing, where items can be purchased by the public. The depots do not sell to the general public.
Looking for a bread recipe?
Try breadworld.com. This site offers a variety of recipes, a "Recipes of the Month" and "Just for Kids" sections, recipes for beginners and advanced cooks and it even has a Canadian site.
I store my bread products in their original wrappers on the counter, but they start growing mold before I can use them all. What is the best way to store bread and buns?
Is there a difference between 100% stone ground and regular whole wheat?
The difference is in how the grain is "cut" or "milled". 100% stone ground flour is actually ground on large, slow moving "millstones". This method grinds together the bran, wheat germ and endosperm throughout the flour without over heating it. This preserves more nutrients usually lost in the higher heat of conventional milling.
How does bread work?
For answers, experiments, pictures and step by step instructions for making bread, visit this website: www.howstuffworks.com/bread.html.